Frequently asked questions
Everything about platforms, pricing, security and your team. Can't find your answer? Email us.
TikTok, Instagram (Reels & feed), and YouTube (incl. Shorts). The architecture is platform-agnostic: new channels plug in through an adapter.
Yes. You never share your password with us — connecting goes through each platform's own official OAuth. Access tokens are stored encrypted (AES-256-GCM) and you can revoke access at any time, on the platform or by disconnecting the channel.
Yes. Our scheduler checks every few seconds which posts are due, calls the right platform adapter and publishes through the official APIs. Failed posts can be retried in 1 click.
A rule-based engine analyzes your caption, hook, hashtags, chosen time slot and media. You get a score from 0-100 plus concrete tips to raise it, weighted differently per platform.
Yes. One click in your account settings. No questions, no six-step exit flow. You keep access until the end of your billing period.
Full refund within the first 14 days, no explanation needed. Email us at info@uploadlane.com and the money is back within 5 business days.